Communication is vital in any business. Whether you are talking to customers or internally to employees, ensuring your company has an efficient and reliable local service provider is essential to make sure business operations run smoothly. Fortunately, communication technology has been advancing in recent years and in turn, giving your company more options for improving systems such as office phone solutions, Voice over Internet Protocol (VoIP) and extending flexibility within your organisation through virtual office solutions.

If you’re one of the many businesses that have felt trapped in current communications contracts or are unsure where to turn to compare services for your business, it might be time to consider the impact of upgrading your business communications to improve everything from productivity and reliability. There are several alternatives to RingCentral and similar Internet phone services for business. However, there are few things to weigh up before you decide on the right package for you.

Cost is one of the main features of IP phone providers, and it’s important to compare VoIP providers to see which package is the best fit for your company. But, there are some other areas to think about when deciding to switch including:

Expanding your current business communication requirements

If your company is growing, then you’ll need a package that can be tailored to your requirements. Many organizations have outdated systems that can’t grow with business expansion. If you’ve added new locations to your portfolio, employed more staff or need more advanced system options, an inflexible VoIP solutions provider could hinder your productivity.

Using your IT talent effectively

Your IT department is an invaluable resource. However, many companies are unable to realise its full potential if it’s continually fighting everyday administration due to inefficient systems. By upgrading your business communications, IT resource will be freed up for projects that improve your company and maximise its potential.

Changing needs of your business

The business world is ever-changing, and keeping up can be challenging. Some areas of your business may be more complicated with different vendors providing a variety of services. In this case, you could be using up vital investment to keep old systems held together when, in fact, upgrading to a hosted cloud telephony company could offer a flexible and reliable alternative.

Maintenance costs

Every area of your business requires costs for day to day running. However, if your central office phone systems cost more and more each year or a complete overhaul of older solutions is significant, it’s the perfect time to think about how new technology could help you save money in the long term. By holding onto older systems, you face substantial maintenance bills and significant outlay when things go wrong. Local service provider solutions can provide support and advanced technology within a package suited to your needs and budget with minimal downtime.
Training staff

Investing in company training is essential to ensure everything runs smoothly. However, if you’re running an older PBX system, on-going training can be complicated and largely a waste of time. New solutions require less training and are more intuitive compared to previous platforms. This, in turn, frees up employees to focus on innovating to improve your company.

Why doing business locally is important to the economy?

Historically, telephony systems were only provided by larger corporations and offered fewer options for growing companies. The advancement in technology is changing the business communication landscape and providing your business with reliable local service providers to support your business.

Our effective VoIP services are suitable for business that want to scale efficiently as your business grows. Plus, we provide a flexible API and all-in-one pricing structures so you can allocate appropriate budgets to keep an eye on those essential business costs.

Choosing a local VoIP provider also gives you a friendly and approachable solution to your IT requirements, and ensures you have someone on-hand to answer your queries. These solutions allow you to control costs and services more closely, and any extras or additional resource can be discussed to ensure it’s right for your company needs.

Due to the intuitive features of our UI, excess training will also be a thing of the past, which frees up your employees to concentrate on other areas to boost productivity. You may also be able to reallocate vital engineering resources to other projects to innovate throughout your company.

If your company is looking to upgrade and can relate to any or all of the above issues regarding your current communication systems, contact us today to find out more about how we can help you improve efficiency and productivity within your organization.